Boost the sale of holiday rental extras with MOGU

One of the pending issues of renting vacation homes by real estate agencies is the monetization of the trip to the destination: in most cases when renting a property for their vacation, whether for short or long term stays, the client contacts your agency, is informed and, if everything goes correctly, closes the transaction and pays for the property offered in the catalog. Usually there is no other agency-client interaction, unless there is a problem with the house that requires express communication. The agency, therefore, makes a single transaction with the client, and does not usually extend its sales ticket in this type of business.

However, the field of vacation housing and its management by professional real estate agencies undoubtedly offers a lot of scope for the commercialization of services, and we want to help you discover and enhance it.

MOGU, the software for the digitalization of the tourism sector designed for both professionals and the end customer, offers you a mobile app to accompany guests that will help you improve your customer service, in addition to helping to increase your sales, since through it you can offer a wide variety of services at the destination that your agency can directly monetize.

If your real estate agency has already started out in vacation rentals, you will know that it is a sector that, although it offers very clear benefits, can also be difficult when it comes to expanding your offer of services and entering the purely tourist field, a path where real estate agencies have less experience: do you waste a lot of time negotiating with suppliers from different fields? Would you like to get into car rental, but don't know where to start? Do suppliers treat you like a travel agency and communication doesn't just flow?

It is possible that you have already started to test this line of business, since it is something that your client has been demanding more and more of you once they have closed the vacation rental with you and expects comprehensive attention from you. Perhaps you have joined the sale of optional activities offered by platforms such as Civitatis, since you think it's an interesting intermediary that doesn't force you to dive deep into the tasks of a travel agency, always with the objective of improving customer service. But you really have the opportunity to sell many more services that also provide a very powerful added value to your business proposal: MOGU offers you the opportunity, once you create an account, to activate in its mobile app a window created specifically for the sale of additional services to the end customer.

This App is created to accompany your guests and offer them personalized and more professional attention during their stay in your vacation home, since it can provide you with the necessary documentation for the rental, as well as the details of the property. But, in addition, you can now take advantage of MOGU technology and Travel Composer to add this window to the App Cross Selling where the client can access offers and services specifically created for their vacation destination: car rental, excursions, sports activities, gastronomic events, airport transfers, etc. This last-mile booking engine offers your real estate agency important benefits:

- Increase your sales: Increase the average ticket for each vacation rental in a very simple way in an area that until now has not lent itself to expanding the monetization of the destination, also offering your customers a very personalized assistance and support service.

- Immediate implementation: The App has more than 40 providers connected so that the entire commercial negotiation process is simplified. We already do that work to make the marketing process as quick and convenient as possible.

- Product catalog in all languages: the system presents all its content in the language of the guest's device to make the user experience optimal.

‍Come to know MOGU
‍If you want to know more about the last-mile booking engine functionality integrated into the App, click here. If you want you can also schedule a demo here with our team to discover everything we can offer you.

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