What does your software need for incentive travel?

If your agency is dedicated to the MICE sector, you will know from your own experience that this is an area that requires very exhaustive planning: months of work concentrated on just two or three days where your agency plays a lot. Small errors are easily visible, as the intensity of these events means that there is not much room for improvisation.

However, this format also offers us a space for a job well done to shine brightly, providing us with an ideal environment to offer additional services that make the event stand out. This plus that your agency can offer allows you, precisely in an environment such as MICE, to reach a large number of potential clients with a professional profile who will be very interested in meeting the agency responsible for an extraordinary organization.

Technology offers us solutions to improve our workflows and streamline processes, so you may be considering using software to help facilitate your MICE work. If you want to know what are the main features that could help you make a difference in the organization of events, congresses or incentives, keep reading and discover the keys that MOGU offers you.

‍Facilitates management
‍One of the most cumbersome moments for anyone attending a conference is to control the entire flow of documentation and information. What time is the welcome reception? Do you have the vouchers for the hotel? Do you remember who the speaker was on the second day? With MOGU, we solve all these inconveniences thanks to our mobile app: load the complete program of the event, and update it when necessary without the need for further email exchanges: each user will always have the latest version in the app. In addition, you can upload the travel documentation to each of the attendees so that they always have it available in the app (both online and offline).

‍Integrate the inscriptions
‍Create a registration form to ask attendees for all the necessary information (travel information, allergies, presentations you attend... they can even choose which menu they prefer!) and thus be able to collect it in a very simple way: you can connect the form with your Google account to have all the answers collected in a single spreadsheet that will be updated automatically. You can share this Excel document with your client so that they know the status of the registrations at all times.

‍Additional services (whether work or leisure)
‍Every event leaves a small amount of time for rest, which many attendees take advantage of to get to know the city better. For these cases, you can offer them additional activities through the mobile app: recommend an excursion to a nearby town, or a guided tour of that monument in the city that they cannot miss, or a local wine tasting organized by your agency. You'll be offering them an extra that they can easily book, and pay directly through the app. It has never been so convenient to organize the short leisure time available at a conference!

If, on the other hand, some attendees prefer to take advantage of that free afternoon to close a meeting outside the event, you can always make it easier for them to manage through the app: a transfer, a reservation at a restaurant where they can meet, or even an additional reservation of hotel nights to extend their stay. Take advantage of the communication channel offered by the app to monetize the event and offer a personalized and high-level service.

‍Create community
‍Once the event has started, it is very positive that contacts flow, and here the app plays a fundamental role: attendees can be in direct contact with each other through the app's group chat, so that the actions of Networking, which are so important in this area, continue once the official programming is over.

In addition, in the app, attendees have a gallery where they can upload photos and videos of the conference, thus helping to create community among participants.

‍Maximize communication with customers
‍So, can customers only talk to each other with the app? Not at all! They will have a direct line with the agency, either privately or through the group chat, so you don't miss anything that happens and you know that everything is going from strength to strength.

As an agency, you can also use notifications to ensure that attendees don't miss any relevant information: use alert notifications to report last-minute changes in the agenda; send feedback notifications to know first-hand and in real time what customers think of the hotel or the food, for example; or you can also send notifications with a location to confirm the meeting point. With notifications, you can make sure that the information flows!

‍We invite you to get to know MOGU
‍If you want to know how MOGU can help you organize your MICE in an unforgettable way, Schedule a demo with us and we'll show you how you can advance your services as an agency.

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